Category Archives: Ecommerce
Zappos’ Commercials Keep a Focus on Customer Service
Zappos is one the greatest E-commerce success stories around and at last year’s Pubcon in Vegas, I had the privilege to see their CEO, Tony Hseigh address the attendees as the keynote speaker. What Tony talked about most was the importance of their company culture and their attention to customer service. If you have ever ordered anything from Zappos, it is likely you are a satisfied customer.
Also posted in Customer Service Tagged Ecommerce, marketing strategy, online department stores, tv commercials, zappos Leave a comment
Great Product Description Tips
There are many factors that go into a successful ecommerce site. Many would say that the design or appeal of the site is the most important, but without Search Engine Optimization (SEO) and quality internet marketing, a site cannot be found, nor can it convert sales. Once design and SEO is in place, how to sell the product becomes the primary focus. Selling an item on the internet means convincing the customer the product they are viewing is the right one.
Posted in Ecommerce Tagged ecommerce site, internet marketing, media, product description tips, product images, product information, product reviews, SEO 2 Comments
Cyber Monday Shows Importance of Online Marketing